Q. How do I place an order?
A. To place an order, simply browse our website, select the items you want, and click "Add to Cart". Once you're ready, proceed to checkout, fill in your details, and confirm your order.
Q. What payment methods are available?
A. We currently only accept Cash on Delivery (COD) as a payment method.
Q. How can I track my order?
A. After placing your order, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the courier's tracking portal.
Q. What is your return and exchange policy?
A. We want you to be satisfied with your purchase. If you're not happy with your order, you can return or exchange it within 7 days of delivery. Please make sure the item is unused and in its original packaging.
Q. Do you offer international shipping?
A. Currently, we only ship within Pakistan. We do not offer international shipping at the moment.
Q. How can I contact customer support?
A. Our customer support team is here to assist you. You can reach us via email at support@shairacenter.shop or by calling our helpline at +923256119790. We aim to respond to all inquiries within 4 hours.
Q. Is my personal information safe?
A. Yes, we take the security of your personal information seriously. Our website is secured with SSL encryption to protect your data during transmission. We also adhere to strict privacy policies to safeguard your information.
Q. Can I cancel or modify my order?
A. We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. Once your order has been shipped, we may not be able to make changes.
Q. Do you offer discounts or promotions?
A. Yes, we occasionally offer discounts and promotions on selected items. Make sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals.
Q. How long does delivery take?
A. Delivery times may vary depending on your location and the courier service used. Typically, orders are delivered within 3-4 business days after dispatch. You can track the status of your order using the tracking number provided.